Refunds and Returns
MOC KITS
Are the bricks in the MOC Kit official LEGO® parts?
No. The bricks included in the MOC Kit are not official LEGO® parts. They are produced by Gobricks, a third-party brand known for high-quality LEGO-compatible bricks.
What’s the difference between LEGO® and Gobricks?
While LEGO® is the original brand, Gobricks offers a more affordable alternative that is still known for its durability and consistency. The bricks in your MOC Kit are carefully chosen to meet quality standards and ensure a smooth building experience.
Why not use only LEGO® parts?
Using only official LEGO® parts would significantly raise the cost and make sourcing much harder. By working with Gobricks through Wobrick, I can offer a complete kit at a more accessible price, without compromising build quality.
SHIPPING
Where do you ship to?
MOC Kits can be delivered worldwide, but availability may vary depending on your country (sanctions, embargo, etc...).
If you're unsure whether shipping is available to your location, contact The Bobby Brix Channel before placing an order.
Note: Due ongoing trade complications between US and China, shipping to the USA is currently unavailable.
How long does shipping take?
Shipping times vary based on your location and current processing times at Wobrick. Generally, it can take anywhere from 7 to 21 days depending on your country. Delays can happen due to customs or postal issues.
How much does shipping cost?
Shipping fees are included in the final price of the product. Enjoy!
My order hasn't arrived—what should I do?
If your order is taking longer than expected or tracking hasn’t updated, contact me and I’ll get in touch with Wobrick to sort it out. I'm here to help you every step of the way.
REFUNDS, RETURNS & MORE
Can I get a refund after ordering a MOC Kit?
All sales are final. Since I do not handle shipping or fulfillment directly, I’m unable to process cancellations or refunds after an order is placed. MOC Kits are managed and shipped by Wobrick, and once the order is confirmed, it cannot be reversed.
Can I get a refund after ordering a Digital Building Instructions?
Due to their nature, digital downloads are non-refundable.
What if I didn’t receive the parts or something is missing?
If your kit is delayed or has missing/damaged parts, please reach out to The Bobby Brix Channel directly by email or social media with proof of purchase/order placement.
I will handle your request however I can and contact Wobrick if needed.
Are printed instructions included in the box?
No. The building instructions are sent digitally via email after your order is placed. Nothing will be printed or physically included in the MOC Kit box. Make sure to check your inbox (and spam folder) after your purchase.
I didn’t get the instructions. What should I do?
If you haven’t received the instructions within 24 hours, contact me directly via the email provided on the site or through the contact form. I’ll resend the PDF as soon as possible.
Can I return the MOC Kit if I change my mind?
Unfortunately, returns are not accepted. Since each kit is produced and packed specifically per order by Wobrick, once it’s shipped, the sale is considered final.
Item is out of stock, when will it be available again?
Since I'm currently launch testing MOC Kits, it may take a few days before stock is updated - depending on demand.